Frequently Asked Questions
Everything you need to know about shopping with Kaila Boutique.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that final sale items and intimate apparel are non-returnable.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials ethically sourced?
At Kaila Boutique, we prioritize sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics to reduce fashion waste.